Cookie Policy
for GreyOak.

Cookies are small text files stored on your computer, mobile phone or other device when you visit a website. They help websites remember information about your visit, maintain sessions and provide a more consistent user experience.

Cookies may remember your login session, language preferences, display settings and other information relevant to your use of the Platform.

GreyOak may also use similar technologies, including browser storage, session storage and other identifiers, where necessary to operate and improve its services.

GreyOak uses cookies and similar technologies to support the functionality, security, reliability and performance of the Platform.

Depending on the features and services you use, these technologies may help us:

• Maintain secure login sessions and authenticate users.
• Remember account preferences and dashboard settings.
• Support subscription access and authorised features.
• Understand website performance and identify technical issues.
• Improve navigation, usability and Platform functionality.
• Detect suspicious activity and protect against unauthorised access.
• Remember your cookie preferences and consent choices.

Cookies are not used to execute trades, provide investment recommendations or make financial decisions on your behalf.

We classify the cookies and tracking technologies used across our Platform into the following categories:

These cookies are essential for the operation, security and core functionality of the Platform. They support authentication, session management, security protections and access to authorised services.

Without these cookies, certain features, including account login, dashboard access and subscription-related functionality, may not operate correctly.

Strictly necessary cookies do not require optional cookie consent where their use is permitted without consent under applicable law.

Functional cookies help remember user-selected preferences and provide a more personalised experience.

These may include display settings, preferred themes, language selections, chart preferences and other dashboard configurations.

Disabling these cookies may require you to reconfigure certain preferences whenever you return to the Platform.

Analytics and performance cookies help us understand how visitors interact with the Platform.

Information collected may include pages visited, navigation patterns, approximate session duration, feature usage, browser characteristics and technical performance.

We use this information to identify errors, improve Platform performance, enhance usability and understand which features are useful to visitors.

Where required by applicable law, these cookies will be used only after obtaining the necessary consent.

GreyOak may use marketing or third-party cookies if relevant services, promotional campaigns or integrations are introduced or enabled on the Platform.

Such cookies may help measure campaign effectiveness, understand referral sources or support relevant communications.

Where required, GreyOak will seek your consent before enabling these cookies. Their availability and use will depend on the third-party technologies actually implemented on the Platform.

First-party cookies are placed directly by GreyOak or through services operating on its behalf.

Third-party cookies may be placed by external service providers whose technologies are integrated into the Platform, such as analytics, payment processing, authentication, security or infrastructure services.

Third-party providers may process information according to their respective privacy policies and contractual obligations.

GreyOak seeks to use external service providers only where they serve a legitimate operational or business purpose and are subject to appropriate safeguards.

GreyOak may use both session cookies and persistent cookies.

Session Cookies: These are temporary cookies generally removed when you close your browser or when the relevant session expires. They help maintain functionality during an active visit.

Persistent Cookies: These remain on your device for a defined period or until deleted. They may help remember preferences, recognise returning visitors and maintain cookie consent choices.

Cookie retention periods may vary according to their purpose, configuration and the service provider involved.

Some cookies and similar identifiers may be associated with information that identifies or can reasonably be linked to an individual.

Where cookie-related information constitutes personal data under applicable law, GreyOak will handle it in accordance with its Privacy Policy and relevant data protection requirements.

GreyOak may process technical information, device identifiers, usage patterns and account-related information to the extent necessary for disclosed purposes.

GreyOak does not treat permission to use cookies as permission to access financial accounts or execute transactions on behalf of users.

You can control cookies through the cookie preference controls provided on the Platform, where available, or through your browser settings.

Depending on the controls available, you may be able to:

• Accept optional cookies.
• Reject non-essential cookies.
• Enable or disable individual cookie categories.
• Change previously selected preferences.
• Delete cookies already stored on your device.

Most browsers allow users to block or delete cookies through their privacy or security settings.

Please note that disabling strictly necessary cookies may prevent certain parts of GreyOak from functioning correctly.

Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal, where applicable.

Where consent is required under applicable data protection laws, GreyOak will request your permission before placing or accessing non-essential cookies.

Users should be provided with sufficient information to understand the purposes of optional cookies and make an informed choice.

Rejecting optional cookies will not, by itself, prevent access to essential Platform functionality.

Where cookie preference controls are provided, you may revisit and modify your choices at any time.

GreyOak takes reasonable technical and organisational measures to protect information collected through cookies and similar technologies against unauthorised access, misuse, alteration or disclosure.

Cookie-related information will be retained only for as long as necessary for its disclosed purpose or as otherwise required or permitted by applicable law.

Retention periods may differ based on operational requirements, security needs, consent preferences and the relevant technologies.

No internet-based service can guarantee absolute security. However, GreyOak aims to maintain appropriate safeguards for the information it processes.

The Platform may contain links to external websites, financial service providers, payment gateways, broker platforms or other third-party services.

These external services may use their own cookies and tracking technologies.

GreyOak does not control the cookie practices of independent third-party websites. Users are encouraged to review the privacy and cookie policies of those services before providing information or using their features.

GreyOak may update this Cookie Policy periodically to reflect changes in its technology, Platform features, service providers, operational practices or applicable legal requirements.

When changes are made, the updated Policy will be published on the Platform with a revised “Last Updated” date.

Where legally required, GreyOak will provide additional notice or obtain renewed consent before implementing material changes affecting cookie-related personal data processing.

If you have questions about this Cookie Policy, the use of cookies or your privacy choices, you may contact:

GreyOak Capital Intelligence Private Limited

Website: www.greyoakcapital.com

Registered/Business Address:
202, Ratnadeep Premises, Opp. Aryan School, Jagannath Shankar Seth Road, Charni Road East, Opera House, Mumbai – 400004, Maharashtra, India

Privacy-related enquiries may be submitted through the official contact channels published on the GreyOak website.